Triaster Product Release and Technical Update

Triaster Suite 14.1 is the latest Release

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Triaster Suite 14.1 has now been released and contains the following new features:

Triaster Server - version 14.1

Full Triaster Library documentation

From version 14.1, the Help button on your Process Library will link to a new Triaster Library Help, which is installed locally alongside your Process Library. This is designed to give instant assistance to both library administrators and everyday users. This Help system is fully context-sensitive and will open the specific on-line help page, which relates to whereabouts in the system you are at that time. For example, clicking on Help when at the Administration tool login page will display a help page related to Administration.

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The Help pages have their own table of contents, index and are fully searchable.

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In a future release, the on-line Help will be branded as per the rest of your Process Library, although for version 14.1 it will be Triaster branded only.

If you have customised specific help pages in place; these won't be overwritten, but can be manually linked to the new Triaster Help. Alternatively, you may choose to replace these with the Triaster Library Help to benefit from the automatic documentation updates that come with each product upgrade.

New Triaster Library Search

With version 14.1 a new Library Search tool - Keyoti - is now available.

This new tool has been developed to supersede the existing search tool (MTop). The tool works in much the same way as the existing one but has the following advantages:

  • Unlimited number of configurable tabs each of which can be pointed at different document sources.
  • Ability to search SharePoint document repositories (provided a UNC path can be provided).
  • 'Did you mean?' functionality and Auto-Complete to give a richer, more Google-like experience.

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  • Ability to index and search many gigabytes of data with very little performance degradation.
  • Simple, easy-to-use mobile interface.

Keyoti Search will be configured for all new customers and will be the Search tool used via mobile devices. By default, existing customers' Library Search tool will not automatically change on upgrade to version 14.1, but the switch (from MTop Search to Keyoti) can be easily configured.

Keyoti can be scoped to return results from a global search, or per library or per site. Quick Search will return results from all maps, documents, everything within the pre-defined scope.

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Please be aware that the Search suggestions will not be available for 'Quick Search' in version 14.1, this functionality will be included in a future release.

New Library homepage menu editor

A far more user friendly way of updating your Library homepage menu has been introduced with version 14.1. The homepage menu structure is editable via a treeview, generally making it much easier than previously to add, delete and move menu options. This is turned off by default, please contact Triaster Support (support@triaster.co.uk) to enable and to discuss the specifics of how the menu editor will work with your customised Homepage.

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Mobile view of your current Process Library can be trialled

Customers can try out using their Process Library on a mobile device. Viewing your Process Library on a mobile device will automatically bring up the mobile view for Home and Search (using Keyoti Search tool, please see above). Navigating the library using either the mobile Home page or Search tool will give maps in the mobile format. This is a cut-down version of the map without the properties or pan and zoom windows, and a reduced width toolbar.

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The best way to get an idea of what is on offer is to click the following link from your mobile device: Triaster Showcase Library

It is possible to navigate to the Desktop view of your Process Library on a mobile phone, for example, if you wish to use tools, such as Approvals or Admin, which do not currently have a Mobile interface.

Mobile Process Library views will be simply branded as per the desktop Library view in future (Library brand colours and logo applied), but for version 14.1 are Triaster branded only.

By default the Mobile Process Library view will be switched off, but it can be configured by Library Administrators wishing to trial it. Triaster are aware that prior to the standard use of Process Libraries via mobile devices, a number of security issues will need to be thought through and policies and protocols put in place. Accordingly release of this functionality is being tightly controlled.

A couple of other Triaster Server features have been released with version 14.1 as follows:

  • A new 'Baseline Properties' file is being installed with the Triaster Server. This will enable customers to see what has been added to the default and integrate changes into their Properties file if they wish to. Their Properties file will NOT be overwritten automatically on upgrade, the 'Baseline Properties' file will be.
  • A new report has been added to Library reports which lists maps with more than one page.
  • An option has been added to refresh all Library HTML without deleting it.
  • There will no longer be separate 32-bit or 64-bit installers for Triaster Server.
  • Enhanced configuration for review alerts. Review Reminder alerts (sent before review due date) can be configured separately to Review Overdue alerts.

The web-based Configuration Tool which was originally due to be released in 14.1 has had to be postponed until a later version. We are aware that customers are waiting for this functionality, which is still in development.

Process Navigator - version 14.1

  • Reports are no longer installed with Process Navigator, as they are all available in the Library, Reports section and the Report Exchange section of Triaster's Knowledge Base.
  • In preparation for the automation of Approvals (in development, for details please see this article) the default for drill down is being changed to open a new file (rather than a new sheet within the same file as currently). The default behaviour can be changed by the user if required.

Both Process Navigator and Triaster Server version 14.1 will contain various issue fixes. For information on these please e-mail support@triaster.co.uk

How do I upgrade to the latest Software?

Version 14.1 Process Navigator and Triaster Server software is available for download from the Triaster Knowledge Base: Software Download page.

If you need a reminder of your activation code, please also e-mail customer.services@triaster.co.uk

For those upgrading from software version 13.1 or later you are able to upgrade your own Triaster Server software (or Process Library). The instructions to do this can be found by clicking here.

We would always recommend that this is initially completed on a test server. We also recommend contacting customer.services@triaster.co.uk before scheduling a self-upgrade. This is so that:

  • We can advise if you have any bespoke features or implementation set up, which may need additional steps to the standard upgrade.
  • We can ensure that Triaster Support are on hand should you require assistance.

For those considering upgrading from a software version prior to 13.1, please e-mail customer.services@triaster.co.uk or call Emily or Jo on +44 (0)870 402 1234 to discuss the amount of liaison required with the Triaster technical team.

An e-mail advising of the release of Triaster Suite 14.1 has been sent to all customers registered to receive notifications of Product Releases and Technical Updates.

If you are not already registered please do so by completing an enquiry form at: www.triaster.co.uk/contact.php

Register to receive product release notifications


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